Privacy Policy

Who we are

Kipuu is a file storage service for businesses, operated by Windoce LLC (“we”, “us”). This policy explains what information we collect when you use the Kipuu website, the Kipuu apps for iPhone, Android and Windows, and how we use it.

Information we collect

Account information: your name, your work email, your company name and a protected version of your password (we never store it in plain text).

Your files: the files and folders you or your team upload, their names, sizes and versions.

Usage and billing: how much storage your company uses and how many files are uploaded and opened, so we can calculate your bill.

Installation identifier: if you turn on camera uploads in the Kipuu mobile app, the app sends an identifier for your phone with each photo, only so the same photo is not uploaded twice, even if you reinstall the app. On Android it is derived from the Android ID that Android assigns to Kipuu on your phone; on iPhone it is a random identifier kept in the phone's keychain. It is not an advertising identifier, it is not shared with anyone, it is not used to track you, and it is deleted with your account.

Security logs: sign-in attempts and sessions, with the IP address, the approximate country and city it comes from, the browser or app used and the date. We use them to protect accounts, help you when you ask for support and stop abuse, and we keep sign-in attempts for 180 days.

How we use it

To provide the service: store your files, show them to the people in your company and let you open them on your devices.

To keep your account safe, to send you the emails you ask for (such as password resets) and to bill your company for what it uses.

We do not sell your information, we do not show ads and we do not use your files to train artificial intelligence.

Who processes your data

Kipuu runs on Cloudflare, which hosts the website and the service and sends our emails. Your files are stored with Backblaze B2, encrypted at rest. Both act only as service providers that process data on behalf of Windoce LLC. Stripe processes card payments; we never see or store full card numbers. Meta Platforms receives the ad measurement data described below.

Cookies and ad measurement

The Kipuu website uses cookies and the Meta Pixel to measure our ads on Facebook and Instagram: to know which ad brought a visitor and whether that visit ended in a new account, a download or a payment. For this, Meta receives the pages you visit on kipuu.com, your IP address and browser, Meta’s own cookies and, when you create an account or pay, a scrambled (hashed) version of your email, never the email itself. We also keep, for 30 days in a cookie on kipuu.com, the campaign that brought you, and we save it with your company when you sign up. This happens only on the website: the Kipuu apps do not use the Meta Pixel. You can block these cookies in your browser settings and manage how Meta uses your activity in your Facebook or Instagram ad preferences.

We also count visits to kipuu.com on our own, to know how many real people visit and which pages they read: the pages you open in order, how long you stay on each one, your approximate country and city, whether you use a phone or a computer, where you came from (for example, an ad or a search engine) and whether you created an account. Your IP address is never stored: we only keep a scrambled (hashed) version of it, with a key that changes every day, so a visit cannot be linked to you on the next day. This count uses an ID that lives only in your browser tab and is not shared with anyone.

How we protect it

Data travels over HTTPS. Files are stored encrypted at rest in private storage, download links expire after five minutes, and each person signs in with their own account and role.

How long we keep it

We keep your account and files while your company uses Kipuu. Files you move to the trash can be restored for 30 days; after that they are deleted for good. When an account is closed, we delete its data, except billing records we must keep by law.

Your choices

You can see and change your files at any time. To access, correct or delete your personal information, or to close your account, write to go@windoce.com.

Kipuu is meant for businesses and is not directed to children under 13.

Changes and contact

If we change this policy we will update the date above and, for important changes, let you know by email. Questions: go@windoce.com.