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Billing and security

Your free trial

Every new company gets 10 GB or 14 days free, whichever comes first, with no card. What's included and what happens when it ends.

When you create your company's account, your free trial starts that same day. You don't need a card, and you get the full Kipuu: the web, the iPhone and Android apps, the Windows and Mac apps, sharing links, camera uploads and your whole team.

10 GB or 14 days, whichever comes first

The trial covers up to 10 GB of files for your whole company, for up to 14 days. It ends when you reach either one: if your team uploads 10 GB on day 5, the trial ends on day 5; if you store 2 GB, it ends on day 14.

The trial is per company, not per person: everyone you invite shares the same 10 GB and the same 14 days. You can see how much space you've used in Usage, and in the Account tab of the app.

When the trial ends

  1. Nothing is deleted. Every file stays safe, and your whole team can keep opening, viewing, sharing and downloading it.
  2. Only new uploads pause. The apps tell you the trial is complete instead of showing an error.
  3. To keep uploading, the owner or an administrator signs in on the web, opens Usage to choose a monthly plan or pay as you go, and adds a card in Billing.
  4. Uploads work again right away. Anything that was waiting in the apps picks up on its own.

Before it ends

You can choose a plan or add a card at any time during the trial; from then on, uploads keep going after the trial. Your first bill covers that whole month, trial days included. When you add a card, we verify it with your bank without charging anything, and on the 1st of each month you pay for the month before. If you have an activation code, you can redeem it in Billing instead.

Plans, prices and pay as you go are explained in the guides Plans and pricing and How usage-based pricing works.